Frequently Asked Questions

Have questions? We're here to help.

What is Roomzo?

Roomzo is an online rental listing platform at roomzo.in. Property owners publish rooms, PGs, and flats; seekers browse, compare, and contact owners directly after a short safety reminder. Roomzo is a technology platform, not a real estate brokerage.

Is Roomzo free to use?

Browsing listings, photos, and city guides on Roomzo is free. Unlocking an owner’s phone, WhatsApp, or email uses a contact credit from a paid plan (Starter, Plus, or Pro). Owners can still list properties for discovery on the platform. See the Pricing page for current plans.

How do I contact customer support?

Email us at support@roomzo.in or use the Contact form on the Roomzo homepage. We aim to respond to support and listing-report queries as quickly as possible during business hours.

How does Roomzo differ from large property portals?

Many large portals mix brokers and owners. Roomzo focuses on owner-listed discovery and direct contact through our product, plus city/category educational guides. We do not claim to replace your due diligence — we help you start conversations faster.

Does Roomzo verify every listing personally?

Roomzo uses account checks, user reports, and product moderation. We do not claim that a Roomzo employee has physically inspected every property. Always visit yourself before paying.

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